Privacy Policy

**Last Updated: [2024-10-09]**

At Custom Charms (hereinafter referred to as "we," "our," or "us"), we are committed to protecting the privacy of our users (hereinafter referred to as "you" or "your"). This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website www. customscharms.com​ and make purchases.

1. **Information We Collect**

   We may collect the following types of information:

   - **Personal Information:** Name, address, email address, phone number, payment information.

   - **Account Information:** Information related to your user account, if you create one.

   - **Browsing Information:** IP address, browser type, pages visited, time spent on our site, etc. (this data is typically collected via cookies).

2. **Use of Information**

   We use your information to:

   - Process your orders and manage your account.

   - Improve our site and services.

   - Contact you regarding your order or promotions.

   - Analyze trends and user behavior to enhance our offerings.

3. **Sharing of Information**

   We do not sell or rent your personal information to third parties. We may share your information with:

   - **Service Providers:** Third parties who help us operate our site, process payments, ship products, or provide customer service. These parties are required to protect your information.

   - **Legal Obligations:** If required by law or to protect our rights.

4. **Cookies**

   We use cookies to enhance your experience on our site. Cookies are small files stored on your device when you visit our site. You can configure your browser to refuse cookies, but this may affect your user experience.

5. **Information Security**

   We implement reasonable security measures to protect your information from loss, theft, or unauthorized access. However, no method of transmission over the Internet is completely secure.

6. **Your Rights**

   Under Canadian privacy legislation, you have the right to:

   - Access your personal information.

   - Request the correction of inaccurate information.

   - Withdraw your consent to the use of your information in certain circumstances.

7. **Links to Other Sites**

   Our site may contain links to other sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

8. **Changes to This Privacy Policy**

   We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this policy regularly to stay informed.

9. **Contact**

   For any questions regarding this privacy policy or to exercise your rights, please contact us at support@customscharms.com.